Power Pack App (“the App”) is developed and operated by AGP Pharma (“we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application OBS Power Pack, available on Google Play.

By downloading or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you use the App, we may collect personal information such as:

• Name, email address, phone number, or other contact information (if provided by you).
• Account details when you register or log in.

b. Non-Personal Information

We may collect non-identifiable data such as:

• Device type, model, operating system, and unique device identifiers.
• App usage statistics, crash logs, and performance data.
• Anonymous analytics for improving app experience.

c. Health-Related or Service Data (if applicable)

If the App includes healthcare or wellness-related features, we may collect limited information necessary to provide the service (e.g., medicine deliveru).
We do not collect or share any sensitive personal health data without your explicit consent.

2. How We Use Your Information

We use your information to:

1. Provide, operate, and improve our app services.
2. Personalize user experience and recommend relevant features.
3. Communicate updates, support responses, or service notifications.
4. Monitor app performance and ensure security.
5. Comply with legal obligations or regulatory requirements.

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties.
However, we may share data:

• With trusted service providers (e.g., analytics, cloud hosting) under strict confidentiality.
• To comply with legal obligations, court orders, or government requests.
• To protect the rights, property, or safety of CCL Pharma, users, or the public.

4. Data Storage and Security

We implement industry-standard measures to safeguard your data against unauthorized access, alteration, or disclosure.
While we strive to protect your information, no digital transmission or storage system can be guaranteed 100% secure.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law.
You can request deletion of your data by contacting us (see Section 9 below).

6. Children’s Privacy

The App is not intended for children under 13 years of age.
We do not knowingly collect personal data from children. If we become aware that we have collected such information, we will delete it promptly. 

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent to data processing (where applicable).
• Request information about data sharing or storage practices.

To exercise these rights, please contact us using the details below.   

8. Third-Party Services

The App may contain links or integrations with third-party services (e.g., Google Analytics, Firebase).
We are not responsible for the privacy practices of those third parties.
Please review their privacy policies before engaging with them. 

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact:

AGP Pharma (Pvt.) Ltd.
Address: Karachi, Pakistan

Website: www.agppharma.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The revised version will be posted on this page with an updated “Effective Date.”
You are encouraged to review this policy periodically. 

By using the Power Pack App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.